Inicio > Cookies Policy

Cookies Policy

MAPFRE uses its own and third-party cookies to authenticate your user session, perform statistical analyses, display content that is useful to you, and improve and customize certain services by analyzing your browsing habits.

Read this Cookies Policy carefully to learn how MAPFRE uses cookies responsibly and about the options available to you to configure your browser and manage cookies.

What are cookies?

Cookies are small data files that are generated in the user’s computer and that allow us to understand the frequency of your visits, the content you select the most and the security elements that may intervene in controlling access to restricted areas, as well as the advertisements you view that are based on criteria predefined by MAPFRE and are activated by cookies sent by said company or by third parties that provide these services on behalf of MAPFRE.

In general terms, the following types of cookies exist:

Based on their expiration date:
- Session: Expire at the end of the session.
- Persistent: Do not expire at the end of the session.
Based on their source:
- Own: Enabled by the website the user is browsing.
- Third-party: Originating from other websites.
Based on their purpose:
- Technical: They allow browsing and the use of different services.
- Personalization: They allow access to the service with predefined characteristics.
- Analysis: They allow monitoring and analysis of user behavior.
- Advertising: They allow the management of advertising spaces.
- Behavioral Advertising: They allow the management of advertising spaces. They store information about user behavior.

What type of cookies do we use and for what purposes?

On this website, the following types of cookies are used for the following purposes:

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

These cookies are used for the website to function and to enable you to browse secure areas. They cannot be disabled, but if you want to change them anyway, you can do so through your browser settings. Configuring them is very likely to cause the website to stop working, as they are necessary cookies.

Cookie Subgroup	Cookies	Cookies used
www.mapfrere.com	ASPSESSIONIDXXXXXXXX, JSESSIONID, x-apm-brtm-response-bt-page-, x-apm-brtm-servertime	1st Party
mapfrere.com	eupubconsent, OptanonConsent, OptanonAlertBoxClosed	1st Party

These cookies enhance the functionality of videos and online chats, for example. Their use may be implemented by MAPFRE or by external providers whose services are integrated into our website. If you do not enable these cookies, some or all of these features may not work properly. An example would be media player cookies, which are used to store technical data for playing video or audio content.

Cookie Subgroup	Cookies	Cookies used
mapfrere.com	__utmz, __utmb, _ga, _gid, __utma, __utmc, __utmt_ensGA	1st Party

These cookies are used to collect user activity statistics. They analyze the number of users visiting the website, the number of pages visited, as well as the activity of users on the website and how frequently they use it, among other things. The information gathered is always anonymous, so it is not possible to establish a link between the information and the individual it concerns.

Cookie Subgroup	Cookies	Cookies used
www.mapfrere.com	awxxxx	1st Party
mapfrere.com	_gat_xxxxxxxxxxxxxxxxxxxxxxxxxx	1st Party
nexus.ensighten.com	_ga	3rd Party
youtube.com	CONSENT, VISITOR_INFO1_LIVE, YSC	3rd Party

Who accesses the information from cookies?

The information stored in own cookies is used exclusively by MAPFRE.

Can cookies be disabled?

Except in the case of analytical cookies, the use of cookies has an effect on users’ privacy since, as a general rule, it allows their content to be linked to the connecting IP address and to the user’s other personal data, such as data provided voluntarily.

We respect your privacy, so we have made it easy for you to choose not to allow certain types of cookies to be installed. You can do this at any time at our .

However, if the user subsequently wishes to delete the cookies that have been stored on their computer and that require consent, they may do so using the tools provided by their browser for these purposes. In this context, depending on the browser used, the following links describe the procedure for disabling cookies:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Microsoft Edge: https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy
Microsoft Internet Explorer: http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies
Mozilla Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
Safari: https://support.apple.com/en-us/HT201265
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

If the user does not accept cookies or subsequently rejects them, some of the website’s functionalities may be affected.

Changes and updates to the Cookies Policy

MAPFRE may amend this Cookies Policy to comply with legislative or regulatory requirements, or to bring it into line with the instructions and recommendations issued by the regulators. We therefore recommend that you periodically review the Cookies Policy.